Delivery & Returns

• Latvia, Estonia & Lithuania: free of charge
• International: 15 EUR, free on orders over 100 EUR 
• Receive your purchases in 7-21 working days after your order has been shipped
• Carrier: Postal Services

• 2.99 EUR (in Latvia), 30 EUR (Rest of the World)
• Receive your purchases in 3-5 working days after your order has been shipped
• DHL or Fedex

Returns and Exchanges:

If the item is not as you expected or it doesn't fit well, we will gladly exchange it free of charge.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@gunanebare.com. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@gunanebare.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Custom made products (such as special orders or personalized items) can not be returned. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.